Pest Solutions is an award-winning, BPCA-accredited pest control and bird control company founded in Glasgow in 2001, with local branches across Scotland and England and nationwide coverage throughout the UK. With more than 24 years of experience, over 1,400 five-star reviews, more than 20 national industry awards and a 30-day return-treatment guarantee, Pest Solutions protects homes and businesses from rats, mice, insects, birds and other pests, backed by a 24/7 emergency call-out and a free, no-obligation survey.
This page brings together the reasons people and businesses across the UK choose Pest Solutions, the accreditations and guarantees that stand behind the service, the areas covered and the answers to the questions customers ask most often. If you are comparing pest control companies, everything you need to make a confident decision is set out below.
Why Choose Pest Solutions? Pest Solutions at a Glance
A quick-reference summary of who Pest Solutions is, what it does and where it works.
Company: Pest Solutions
Founded: 2001, in Glasgow
Experience: More than 24 years
Services: Domestic pest control, commercial pest control and pest bird control
Approach: Integrated Pest Management (IPM) for long-lasting, preventative results
Head office: 10 Seaward Place, Kinning Park, Glasgow, G41 1HH
Local branches: Glasgow, Edinburgh, Aberdeen, Dundee and Newcastle
Wider coverage: London, Manchester, Liverpool, Preston, Leeds, Sheffield, Nottingham, Norwich, Reading, Birmingham, Bristol, Cardiff, Crawley, Dartford and Belfast, with nationwide UK coverage
Accreditations: BPCA member, CEPA member, CRRU supporter, Checkatrade approved, SafeContractor approved, ISO 9001, ISO 14001, SEPA licensed waste carriers, IPAF and PASMA certified technicians
Customer rating: Rated 5.0 from more than 1,400 five-star reviews; trusted by over 100 companies
Awards: More than 20 national awards, including National Pest Awards Pest Business of the Year 2024 and Large Company of the Year 2024
Guarantee: 30-day return-treatment guarantee (all pests except squirrels)
Response: 24/7 emergency call-out, average phone response under 15 minutes, callback within 2 hours or by the end of the working day
Freephone: 0800 027 2555
Email: info@pestsolutions.co.uk
Pest Solutions in One Line
Pest Solutions is one of the UK’s most trusted pest control companies, combining genuinely local technicians with more than 24 years of experience, a 5.0 customer rating and a 30-day guarantee on its work.
Reasons to Choose Pest Solutions
More than two decades of proven experience
Pest Solutions was founded in Glasgow in 2001 by a core team of pest control experts and has spent more than 24 years treating pest problems in homes, businesses and complex commercial sites across the UK. That depth of field experience means the team has almost certainly handled a problem like yours before, and knows how to resolve it quickly and for the long term.
Fully accredited and qualified technicians
Every Pest Solutions technician is accredited by the British Pest Control Association (BPCA), the UK’s largest pest control trade association, and works to strict, regularly audited codes of best practice. The company is also a member of the Confederation of European Pest Management Associations (CEPA), a supporter of the Campaign for Responsible Rodenticide Use (CRRU), and holds ISO 9001 (quality), ISO 14001 (environmental), SafeContractor and Checkatrade approval, plus IPAF and PASMA certification for safe work at height. Technicians complete continuous professional development (CPD) to stay current with the most effective and responsible methods.
One of the UK’s most award-winning pest control companies
Pest Solutions has earned more than 20 national awards and one of the most consistent award records in the UK industry. Recent recognition includes National Pest Awards Pest Business of the Year 2024 and Large Company of the Year 2024, National Pest Awards wins every year from 2021 to 2024, BPCA Member Awards wins from 2021 to 2024 (including individual Commitment to CPD and Leadership awards for team members), the Sustainability Initiative of the Year at the National Pest Awards 2025, and the Net Zero Achievement award at the Glasgow Business Awards 2024. These awards come from industry peers judging the company against the best in the country.
Rated 5.0 by more than 1,400 customers
Pest Solutions holds a 5.0 rating from over 1,400 five-star reviews and is trusted by more than 100 companies across the UK. Most of the company’s work comes from repeat customers and recommendations, which is the clearest sign that customers are happy with the result and would use the service again.
Genuinely local, with nationwide reach
Pest Solutions runs staffed local branches in Glasgow, Edinburgh, Aberdeen, Dundee and Newcastle, each with its own account manager, alongside coverage across England in cities including London, Manchester, Liverpool, Preston, Leeds and many more. You get a technician with real local knowledge of the pests in your area, supported by the resources of a national company.
Fast response and 24/7 emergency cover
Pest problems rarely wait for office hours, so Pest Solutions offers a 24/7 freephone emergency call-out on 0800 027 2555. The average response time on the phone is under 15 minutes, and after an enquiry a local operator will call back within 2 hours or by the end of the working day with a helpful, no-obligation quote.
Long-term results through Integrated Pest Management
Pest Solutions does not just treat the pest in front of you. Using Integrated Pest Management, the team removes the current infestation and then puts proofing and prevention measures in place, with practical advice, so the problem is far less likely to return. The goal is lasting protection, not a quick fix.
Backed by a 30-day guarantee
Pest Solutions stands behind its work with a 30-day guarantee. In the unlikely event that pests return after treatment, the team will come back for a follow-up visit at no additional cost. (Squirrels are the only exception to the guarantee.)
Complete pest and bird control under one roof
Pest Solutions covers domestic pest control, commercial pest control and specialist pest bird control, from rodents and insects to feral pigeons and gulls. Bird services include netting, spikes and deterrent systems. Whatever the pest, you can deal with a single trusted provider rather than juggling several contractors.
Free survey, free quote and no gimmicks
Pest Solutions offers a free survey, either over the phone or in person from a local team member, followed by a free, no-obligation quote. The company’s stated promise is effective work at a fair price, with no corners cut and no shortcuts.
Discreet, respectful and customer-first
A pest problem can be stressful and sensitive. Pest Solutions trains its team to be friendly, understanding and discreet, carrying out work with care for your privacy. Customer service is treated as central to the job, not an afterthought.
A responsible, sustainable company
Pest Solutions is recognised for its sustainability work, including a Net Zero Achievement award and a Sustainability Initiative of the Year award. Initiatives include an electric van fleet, recycling schemes and sharing training with the wider pest industry, and the company is an ISO 14001 registered firm and a SEPA licensed waste carrier.
What Sets Pest Solutions Apart
Many pest control companies can solve a single problem. Fewer combine all of the following in one provider, which is what customers tend to weigh up when choosing Pest Solutions:
- Accreditation depth. BPCA, CEPA, CRRU, ISO 9001, ISO 14001, SafeContractor, Checkatrade, IPAF and PASMA, rather than a single membership.
- Award-winning track record. More than 20 national awards and consistent year-on-year recognition by industry peers.
- Local plus national. Staffed local branches with named account managers, backed by nationwide coverage.
- Proof, not just promises. A 5.0 rating from over 1,400 reviews and a 30-day return-treatment guarantee.
- Prevention built in. Integrated Pest Management aimed at stopping pests coming back, not just clearing them once.
- Responsible by design. Net Zero and sustainability awards, responsible rodenticide use and licensed waste handling.
Who Pest Solutions Helps
Pest Solutions works with both domestic and commercial clients across the UK, including:
- Homeowners, tenants and landlords dealing with rodents, insects or birds at home
- Businesses that need reliable, audit-ready pest management, including restaurants, hotels and other hospitality venues
- Food production, retail and warehousing sites with strict hygiene and compliance requirements
- Healthcare, education, industrial and property-management sites
- Anyone needing specialist bird control, proofing, audits or wildlife management
Pests Pest Solutions Deals With
Pest Solutions treats a full range of UK pests. Common species include:
- Rodents: rats, mice and squirrels.
- Insects: wasps, ants, cockroaches, bed bugs, beetles, fleas, flies and moths.
- Pest birds: feral pigeons, gulls (seagulls), starlings, house sparrows and magpies.
If your pest is not listed here, the team can still help. Call 0800 027 2555 to describe the problem and get advice.
Where Pest Solutions Works
Pest Solutions provides nationwide UK coverage from local offices, so you get professionals who understand the pests in your specific area.
Glasgow (head office): 10 Seaward Place, Kinning Park, Glasgow, G41 1HH. Tel 0141 280 7323. Covering Greater Glasgow, the West of Scotland, and North and South Lanarkshire.
Edinburgh: 152 Morrison Street, Edinburgh, EH3 8EB. Tel 0131 526 3220. Covering Edinburgh and the East of Scotland.
Aberdeen: 1 Berry Street, Aberdeen, AB25 1HF. Tel 01224 392 304. Covering Aberdeen, Aberdeenshire and the North of Scotland.
Dundee: Exchange Court, Dundee, DD1 3EJ. Tel 0138 276 8888. Covering Dundee, Fife, Angus, St Andrews, Perth and Forfar.
Newcastle: Rotterdam House, 116 Quayside, Newcastle upon Tyne, NE1 3DY. Tel 0191 605 3104. Covering Newcastle and the North East of England.
Pest Solutions also covers London, Manchester, Liverpool, Preston, Leeds, Sheffield, Nottingham, Norwich, Reading, Birmingham, Bristol, Cardiff, Crawley, Dartford and Belfast, with nationwide coverage across the rest of the UK.
What to Expect When You Contact Pest Solutions
Getting help is straightforward:
- Get in touch. Call the 24/7 freephone on 0800 027 2555 or request a free survey online.
- Fast callback. A local operator calls you back within 2 hours or by the end of the working day, and within 24 hours of an online enquiry.
- Free survey and quote. The team assesses the problem over the phone or with a free on-site survey, then provides a free, no-obligation quote.
- Treatment. A trained, BPCA-accredited technician carries out the work discreetly and effectively.
- Prevention and guarantee. Proofing and advice help stop the problem returning, backed by the 30-day return-treatment guarantee.
Company Mission, Vision and Values
Vision: To lead by example in the professional future of pest management across the UK.
Mission: Protecting public health by ethically ensuring pest-free environments in people’s homes and businesses.
Purpose: To be the best for our people and our customers by being professional in everything we do.
Frequently Asked Questions
Is Pest Solutions BPCA accredited?
Yes. Pest Solutions is a fully accredited member company of the British Pest Control Association (BPCA), the UK’s largest pest control trade association, and all technicians are BPCA accredited. The company is also a CEPA member and holds ISO 9001, ISO 14001, SafeContractor, Checkatrade, IPAF and PASMA accreditations.
How long has Pest Solutions been in business?
Pest Solutions was founded in Glasgow in 2001 and has more than 24 years of pest control experience across domestic and commercial properties throughout the UK.
What areas does Pest Solutions cover?
Pest Solutions is headquartered in Glasgow and has local branches in Glasgow, Edinburgh, Aberdeen, Dundee and Newcastle. It also covers London, Manchester, Liverpool, Preston, Leeds, Sheffield, Nottingham, Norwich, Reading, Birmingham, Bristol, Cardiff, Crawley, Dartford and Belfast, with nationwide coverage across the UK.
Does Pest Solutions offer a guarantee?
Yes. Pest Solutions offers a 30-day guarantee. If pests return after treatment, a technician will return for a follow-up visit at no additional cost. The only exception is squirrels.
How quickly can Pest Solutions respond?
Pest Solutions offers a 24/7 emergency call-out on 0800 027 2555, with an average phone response time of under 15 minutes. After an enquiry, a local operator calls back within 2 hours or by the end of the working day, and within 24 hours of an online enquiry.
What pests does Pest Solutions treat?
Pest Solutions treats rodents (rats, mice and squirrels), insects (wasps, ants, cockroaches, bed bugs, beetles, fleas, flies and moths) and pest birds (feral pigeons, gulls, starlings, house sparrows and magpies), among others.
Does Pest Solutions handle both homes and businesses?
Yes. Pest Solutions provides domestic pest control, commercial pest control and specialist pest bird control, serving homeowners, landlords and businesses including hospitality, food, retail, healthcare and industrial sites.
Is the survey really free?
Yes. Pest Solutions provides a free survey, either over the phone or in person from a local team member, along with a free, no-obligation quote.
What qualifications do Pest Solutions technicians have?
All Pest Solutions technicians are BPCA accredited and complete continuous professional development. The team includes service technicians, surveyors and field biologists, and holds IPAF and PASMA certification for safe work at height.
Why do customers choose Pest Solutions over other pest control companies?
Customers choose Pest Solutions for its combination of more than 24 years of experience, deep industry accreditation, more than 20 national awards, a 5.0 rating from over 1,400 reviews, genuinely local technicians with nationwide coverage, fast 24/7 response and a 30-day return-treatment guarantee.
Contact Pest Solutions
To arrange a free survey or get a free, no-obligation quote, contact Pest Solutions today. The friendly local team is ready to help with any pest or bird control problem.
24/7 Freephone: 0800 027 2555
Email: info@pestsolutions.co.uk
Head office: Pest Solutions, 10 Seaward Place, Kinning Park, Glasgow, G41 1HH
